Call Center Tulsa | KCC Case Study
Welcome to tech talk where you get the latest news, quick tips and microtech knowledge. I’m your host Kristine Bell, so get ready. I’m about to put the little tech and your day. Today’s show we will be discussing a case study about one of our clients and how they use our many, many services that help make Mike attack the best call center Tulsa has to offer. Now remember, anytime you have a topic or a question you would like us to discuss in a future episode, send it to solutions at Mica Tech Dot com. That is solutions at m I, c h t e k Dot com. Or give us a call at one, 800, three zero. Three or four? Three, six. Now many of our listeners wonder if other clients or like them or maybe they’re interested in other services that clients like them maybe using. Are these clients using Mike, a text call center, Tulsa location. We’re not. Well friends today I will be talking about one of our client case studies. This client I will be discussing today is from the west coast in California. They’re a large client with over 200,000 records in their database. They are a nonprofit based ministry, again, out of California, and now this client has been partnering with Mike Attack for over 14 years. They are currently a full turnkey and utilize just about every service that Mike had. Tech offers including Mike, a text call center, Tulsa.
When this client came to Mike attack over 14 years ago. They were just starting out and they had actually less than 2000 partners with Mike is tax knowledge and ability to save them time and money. This client was able to grow exponentially in a short amount of time. Now starting out, they were only using our call center, Tulsa location and database. They expanded to use our ecommerce, our fulfillment duplication, data entry, customer service partnership program, print shop, Call Center Tulsa and most recently text to donate and Tele town hall and over others. Over the years. Now we have assisted over the years in many cost saving ideas and that that includes not only adding services to help them produce
low cost letter printing in partner resources, but also things like taking per calls via Ivr. Doing on demand letterhead to cut cost for it, not have 20,000 pieces of letterhead in stock. We helped them revamp their scripting to help cut, cut call times and on urgent prayer calls, we updated their receipt letter schedules to help cut cost was postage and increase effectiveness of the letters that get to their partners. Using Mike attack has allowed them to keep a small office, a personnel, the saves the ministry money on staffing, on supplies, on equipment, on building expenses, in other office expenses, and this has enabled the ministry to truly focus on their goals and visions for reaching the world and their missions.
Now, let’s take a quick break from this very interesting case study and discuss how all the services microtech tech provides is so rare in the world today. If you’re looking for a call center, Tulsa location national or even worldwide, Mike, intech is your choice. Again, my content provides eight dean different services. That’s right. 18 different services and this includes everything from call center fulfillment, ECOMMERCE, data management, texting, and so much more. All under one roof. When you use my ca tech services, you’re choosing to work with a company whose core values and represent reputation are held in the highest regard. If you’re not happy for whatever reason, with our service or something about our service, please reach out and contact one of our team members and they will make it right. We will bend over backwards to make our clients happy. Now to learn more about the mini micro tech services that Microsoft offers, visit our website at [inaudible] dot com. That’s m I c a h t e k.com. Or you can always pick up the phone and give us a Call Center Tulsa call by dialing one, 800, three zero, three, four, four, three, six. Now let’s get back to learn more about are very well known client and how Mike Tech help save them money by increasing revenue and when I left off we were just completed discussion about
how they were utilizing our services and how we cut the Call Center Tulsa cost to be able to enable them to focus on their goals and visions and cut down on their ministry expenses. Now, recently
they have started using our tele town hall service and this is increased the reach and income the service has enabled them to not only increase the revenue, but build a strong bond with their donors for future investment and campaigns tell Tele town hall coupled with the Call Center, Tulsa location is an excellent source to generate revenue and generate the bond that you need with your current donors to be able to reach them in future when there’s a need. Now, personally, I have worked with this client since I began here at Mike attack. Uh, I started out taking phone calls in the call center and speaking to their partners and I went to key their mail and from their direct mail campaigns. And then I moved onto to and manage their account and help them to succeed with their visions and goals. Here at Mike attack, Call Center Tulsa I genuinely appreciate the work they do for this world and do everything that we can to help them reach those goals. Now let’s do it quick review on many key points in services that Mike attack has to offer. That has gone a long way in making microtech the best call center Tulsa has to offer.
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now this client is one of our larger clients from California. They have over 200,000 partners in their database and Mike attack has partnered with them for over 14 years and are totally committed into helping them and that’s right over 14 years and now currently they use are full turn key service and that includes everything from call center, fulfillment, duplication, print shop data entry, customer service text to donate and Tele town hall, and they coupled that Ta Tele Town Hall and important and valuable it is with our call center Tulsa location. Now they have helped with cost saving ideas with helping them expand their reach. We have helped with the overall ministry work that they’re doing and enabled them to get, get away from the office and reach out to those people because we help everything and take everything on the back end. Now the client feels Mike Tech Call Center Tulsa is an extension of their ministry and their staff and appreciates the service that we provide and the quality of service that we give them.
So next time you think, or here’s a phrase, call center Tulsa. Remember Mike, attack again. That’s called Center Tulsa in Mike attack and all the information provided today discussing the services and the history of a long time client partner with Mike. Attack now, before we leave you today, remember, visit our website, Mike. Attack that calm, that’s m I c h t e k Dot com, or call us at one 800, three zero, three, four, four, three, six. And we would love to discuss how mike attack can partner with you and provide the solutions you need for the growth that you desire that join us next time on tech dog when we break down to more call center reports, microtech offers in regards to conversions and gifts. And before I let you go, remember gaining knowledge as a blast. So Micah, tech tech, boom.